The fast way to address and fix common issues.

  • Most issues are resolved within 20 minutes or less.

  • Remote sessions lasting more than 30 minutes (or at your discretion) will be escalated to requiring a network technician visit your location in person.

  • All charges from the Remote Support Session will be credited towards the onsite visit.

Simple Requirements to begin a session:

  • Internet Explorer, Firefox, Google Chrome or Safari connection

  • Enabled Java

Features:

  • No Software Installation necessary

  • Safe & Secure encrypted Connection

  • Interactive

  • Works behind your firewall to keep you protected

Common Issues that can be resolved remotely :

  • Driver Updates & Setup

  • Website navigation

  • Scanning Issues

  • Printer Settings

  • User Administration

  • Assistance with Freeware Installation

  • Minor Desktop Issues

 
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Remote online status:

  • Curently